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We answer within 2 business days. Give us the details below and we can usually answer on the first reply.

Please choose what your request is about.
Copy it exactly from the MT103 confirmation your bank gave you. Without it we cannot look up your payment.
We need UETR code or Payment's Reference #
Tell us which bank you are asking about.
It is in the receipt we emailed you. Optional, but it saves a round trip.
Please tell us which company you represent.
Describe what happened step by step, including what you already tried.
We can't help you if you don't provide full details
Please provide your e-mail, so we can reply to you

Before you write

Track it yourself first: Track Your International Wire Transfer. To find out what a status actually means for your money, ask Ohm: Ohm, our AI assistant. If the tracker finds nothing, we have nothing to add by email: the payment was most likely not sent over SWIFT, and only your bank can tell you where it is.

Be careful. A confirmation that cannot be tracked is one of the most common signs of a scam, and forged MT103 documents are easy to produce. Read our scam alert before you send anyone more money.

Yes. The API is available to verified financial institutions on a subscription: see the plans. We recently opened it to verified corporate clients as well, for internal use only, such as integrating with your accounting or ERP system.

You can also email us:

hello@ohmyfin.aiCopied

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